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User Got disconnected

Posted: 13 Jul 2010, 09:13
by abacus
Hi Lapo,

During our regular testing period, we came across an unexpected situation -

1) User A was connected to the SFS through BlueBox on a local area network.
2) In the middle of the game, user A got disconnected even though there was no disruption of the network
3) On investigation on the server side, we got the following debug messages -

INFO: [ZoneManager] :Scheduled Task Executed: Number of OnlineUsers: 2
Jul 13, 2010 2:33:03 PM it.gotoandplay.smartfoxserver.httpbox.ConnectionManager disposeClients
INFO: Disposed session: f71faac30146678a85c75473ab309c48, 0
Jul 13, 2010 2:33:03 PM it.gotoandplay.smartfoxserver.httpbox.SFSConnectionHandler onClose
INFO: Disconnected: IP: 10.100.3.60 - SessID: f71faac30146678a85c75473ab309c48



I failed to make sense of the message as well as the reason behind the user disconnect.

This issue assumes significance since lot many users have complained about disconnection issue in our production environment.

It would be great if you can share some insight about it as it has affected our game numbers in recent times.

Posted: 16 Jul 2010, 21:29
by Lapo
It seems that Users are disconnected because they are idle.
What are the bluebox.properties settings?
And what is the value of <MaxIdleTime> and <MaxIdleSocketTime> in the server config?