User Got disconnected

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abacus
Posts: 12
Joined: 07 Oct 2008, 10:42

User Got disconnected

Postby abacus » 13 Jul 2010, 09:13

Hi Lapo,

During our regular testing period, we came across an unexpected situation -

1) User A was connected to the SFS through BlueBox on a local area network.
2) In the middle of the game, user A got disconnected even though there was no disruption of the network
3) On investigation on the server side, we got the following debug messages -

INFO: [ZoneManager] :Scheduled Task Executed: Number of OnlineUsers: 2
Jul 13, 2010 2:33:03 PM it.gotoandplay.smartfoxserver.httpbox.ConnectionManager disposeClients
INFO: Disposed session: f71faac30146678a85c75473ab309c48, 0
Jul 13, 2010 2:33:03 PM it.gotoandplay.smartfoxserver.httpbox.SFSConnectionHandler onClose
INFO: Disconnected: IP: 10.100.3.60 - SessID: f71faac30146678a85c75473ab309c48



I failed to make sense of the message as well as the reason behind the user disconnect.

This issue assumes significance since lot many users have complained about disconnection issue in our production environment.

It would be great if you can share some insight about it as it has affected our game numbers in recent times.
User avatar
Lapo
Site Admin
Posts: 20054
Joined: 21 Mar 2005, 09:50
Location: Italy

Postby Lapo » 16 Jul 2010, 21:29

It seems that Users are disconnected because they are idle.
What are the bluebox.properties settings?
And what is the value of <MaxIdleTime> and <MaxIdleSocketTime> in the server config?
Lapo
--
gotoAndPlay()
...addicted to flash games

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