Problems with connecting to bluebox.

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marsoups
Posts: 164
Joined: 14 Apr 2008, 03:30

Problems with connecting to bluebox.

Postby marsoups » 10 Mar 2009, 04:36

hi,

we've recently installed bluebox (v1.0.5) as we had need where people could not connect ordinarily to our site from behind the firewalls. However, we have not been able to get the bluebox to work correctly.

We have followed advice from posts on here, setting ports to something different to force bluebox connect and there are problems still happening.

If I check the URL passed to firebug when it is unable to connect, the following message appears :

HTTP ERROR: 500

java.lang.NumberFormatException: null

RequestURI=/BlueBox/HttpBox.do
Caused by:

javax.servlet.ServletException: java.lang.NumberFormatException: null
at it.gotoandplay.smartfoxserver.httpbox.HttpBox.init(HttpBox.java:87)
at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:433)
at org.mortbay.jetty.servlet.ServletHolder.getServlet(ServletHolder.java:342)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:463)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1098)
at it.gotoandplay.smartfoxserver.httpbox.filter.SessionIDFilter.doFilter(SessionIDFilter.java:195)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1089)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:365)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:712)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:285)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:502)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:821)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:513)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:208)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:378)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:368)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
Caused by: java.lang.NumberFormatException: null
at java.lang.Integer.parseInt(Unknown Source)
at java.lang.Integer.parseInt(Unknown Source)
at it.gotoandplay.smartfoxserver.httpbox.util.ClientActivityMonitor.(ClientActivityMonitor.java:40)
at it.gotoandplay.smartfoxserver.httpbox.ConnectionManager.(ConnectionManager.java:62)
at it.gotoandplay.smartfoxserver.httpbox.ConnectionManager.getInstance(ConnectionManager.java:50)
at it.gotoandplay.smartfoxserver.httpbox.HttpBox.init(HttpBox.java:76)
... 22 more

Caused by:

java.lang.NumberFormatException: null
at java.lang.Integer.parseInt(Unknown Source)
at java.lang.Integer.parseInt(Unknown Source)
at it.gotoandplay.smartfoxserver.httpbox.util.ClientActivityMonitor.(ClientActivityMonitor.java:40)
at it.gotoandplay.smartfoxserver.httpbox.ConnectionManager.(ConnectionManager.java:62)
at it.gotoandplay.smartfoxserver.httpbox.ConnectionManager.getInstance(ConnectionManager.java:50)
at it.gotoandplay.smartfoxserver.httpbox.HttpBox.init(HttpBox.java:76)
at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:433)
at org.mortbay.jetty.servlet.ServletHolder.getServlet(ServletHolder.java:342)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:463)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1098)
at it.gotoandplay.smartfoxserver.httpbox.filter.SessionIDFilter.doFilter(SessionIDFilter.java:195)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1089)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:365)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:712)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:285)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:502)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:821)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:513)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:208)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:378)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:368)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)


We have tried setting the bluebox to both embedded and stand-alone mode with no luck.

If we configure the connection settings to choose a different port, we can see that a post is sent to 'http://lnx-002:8080/BlueBox/HttpBox.do' with sfsHttp=connect . However ,in the admin tools, nothing is appearing in the BlueBox monitor and there is nothing in the logs so far as we can see...


Many thanks for help and advice.
User avatar
Lapo
Site Admin
Posts: 21229
Joined: 21 Mar 2005, 09:50
Location: Italy

Postby Lapo » 10 Mar 2009, 09:45

Can you post your bluebox.properties config?
Lapo
--
gotoAndPlay()
...addicted to flash games
User avatar
marsoups
Posts: 164
Joined: 14 Apr 2008, 03:30

Postby marsoups » 10 Mar 2009, 10:00

#:::::::::::::::::::::::::::::::::::::::::::::::::::::::

log_level=FINER
log_folder=./logs/
log_max_size=100000
log_max_files=5

# Can be embedded or stand-alone
serverMode=embedded

# These 2 are available only in stand-alone mode
sfsAddr=127.0.0.1
sfsPort=9338

# This value should always be > 20. A value of 30 is recommended.
client_idle_time=30

# Allows runtime debugging
# You can point the browser to -> http://hostname:port/BlueBox/HttpBox.go?debugCmd=main
debug_mode=true


* I just read something in the forums about a property called 'client_idle_request_time' , not sure what that means, but tomorrow I will try to add it to the config file. If you can see anything else missing, let us know. Thanks lapo :)
User avatar
Lapo
Site Admin
Posts: 21229
Joined: 21 Mar 2005, 09:50
Location: Italy

Postby Lapo » 10 Mar 2009, 16:10

'client_idle_request_time'

This is only needed for the standalone mode

Is the port matching? Does the server run on 9338?
Also, if you are running 1.6.5 make sure to use the <ServerIp>*</ServerIp> setting.
Lapo

--

gotoAndPlay()

...addicted to flash games

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