Licensing Issues to 50% of Requests

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tewner
Posts: 8
Joined: 06 Jan 2013, 12:06

Licensing Issues to 50% of Requests

Postby tewner » 08 Jul 2019, 07:23

Hi Support!
We're having issues with SFS2X licensing. We are running in an AWS environment, and our deployment process involves bringing up two new servers for each deploy. We have spare licenses to enable us to bring up the new servers before shutting down the old servers. Licenses are all set to "Dynamic".

We're seeing something strange. Servers always come up and register their licenses in pairs of 2 servers (with different licenses, of course). We see, pretty consistently, that _ONE_ server returns:

Code: Select all

2019-05-28T07:35:11,570 | WARN  | main | smartfoxserver.v2.SmartFoxServer |     | Unable to contact the License Server; if the problem persists, please contact the SmartFoxServer team at support@smartfoxserver.com
2019-05-28T07:35:11,572 | WARN  | main | smartfoxserver.v2.SmartFoxServer |     | Activating Community Edition mode


This happens for _almost_ every deploy since early June, and only happens to _one_ instance - never both. It's almost as if there's a rate-limit to the License server, or that 50% of requests are failing.

Do you have any ideas?
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Lapo
Site Admin
Posts: 23009
Joined: 21 Mar 2005, 09:50
Location: Italy

Re: Licensing Issues to 50% of Requests

Postby Lapo » 08 Jul 2019, 13:27

We're already dealing with this via email. Let's keep the conversation in one place.
Thanks
Lapo
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