Hi admin site,
We just upgraded the server from version 2.7.0 to 2.13.x. Everything is ok but the license, we have concurrency user limitation as 100.
We have bought the license for version 2.7.0. Can we migrate the license to the new server(2.13.X). if yes, could you provide the document(URL) to guide us how to do this? It's quite urgent for us, please give us some help.
Upgrade Server|license error|waiting online
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- Posts: 50
- Joined: 06 Dec 2016, 06:27
Re: Upgrade Server|license error|waiting online
Hi,
when the server boots up it will acquire the license and tell you the details in the logs.
If there's an error you will also find it in the logs.
Please make sure to check the logs at startup and let us know.
If the log transcript includes identifying data (such as company name etc...) reply to use via private message or send us an email to support@... (with a reference to this post)
Thanks
when the server boots up it will acquire the license and tell you the details in the logs.
If there's an error you will also find it in the logs.
Please make sure to check the logs at startup and let us know.
If the log transcript includes identifying data (such as company name etc...) reply to use via private message or send us an email to support@... (with a reference to this post)
Thanks
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