Service name of smartfox

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NoN33d
Posts: 15
Joined: 23 Sep 2016, 12:07

Service name of smartfox

Postby NoN33d » 26 Oct 2017, 15:35

Hello guys,

We have a problem with our multiplayer game on Steam.
Steam sent us an email saying that our game uses 3rd party account creation and that we have to put a warning about 3rd party accounts.
On the option where we declare that we have 3rd party account we are asked to put the "Service Name" of the 3rd party account.

Do you have any idea on what to put there?

Here is how we create the account:
We send 3 strings to the zone (nickname, username, password) and we store them into our database.
The server and the database runs on a cloud server.

We use SmartfoxServer2x.

Any help will be appreciated!

Thank you for your time!
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Bax
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Joined: 29 Mar 2005, 09:50
Location: Italy
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Re: Service name of smartfox

Postby Bax » 27 Oct 2017, 09:37

Are you sure this is related to SmartFoxServer?
Because in your scenario SFS is not a 3rd party service. In fact we are not managing your accounts: you do it on your own using SFS in the middle to communicate with the DB. But SFS is a product, not a service. In fact we don't have access to those accounts in any way and they are stored on your systems, not ours.
I believe they are referring to something else. Maybe you are allowing your players to login using their Facebook credentials, or something like that?
Paolo Bax
The SmartFoxServer Team
NoN33d
Posts: 15
Joined: 23 Sep 2016, 12:07

Re: Service name of smartfox

Postby NoN33d » 27 Oct 2017, 13:41

Hello again,

You must be right, I guess that steam is not asking about how we create the account but who is holding the account info.
It is kind of weird but I guess this is it, since we have our own database we will use our company's name for the "Service Name" and try to release the game again :)

Thank you for your response, hopefully it will work!
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Bax
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Posts: 4385
Joined: 29 Mar 2005, 09:50
Location: Italy
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Re: Service name of smartfox

Postby Bax » 27 Oct 2017, 13:53

We'd be happy to feature your game in our showcase and social networks.
Can you send us an email with some information about it?
The info we usually collect are listed at the bottom of this page: http://www.smartfoxserver.com/showcase#submit
Thank you.
Paolo Bax
The SmartFoxServer Team

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