Question about the admin tool ban and unbanning

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zachofthegolden1
Posts: 89
Joined: 05 Sep 2011, 19:31

Question about the admin tool ban and unbanning

Postby zachofthegolden1 » 04 Feb 2013, 11:31

I have noticed that on my admin tool every time a user in game was to get banned and i wanted to unban the person inside the admin tool i click their name and click on remove and user disapears off the list but if i was to go on another tab and back on the ban tab the user is back there again as if it never unbanned the user so basicly my admin tool will not unban anyone at all


Also for ingame banning we use the smartfox send message where its mode 0 for ban by name and mode 1 for ban by ip
-ZG1
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rjgtav
Posts: 2813
Joined: 19 Apr 2009, 11:31
Location: Lisbon, Portugal

Re: Question about the admin tool ban and unbanning

Postby rjgtav » 04 Feb 2013, 17:22

Hello,

I just tested it on my local copy of SFS Pro 1.6.9 with an example, and the unban from the AdminTool worked fine. After removing, switching page and returning to the Ban Manager, the previously banned user no longer appeared there.
Are there any errors on the logs when you click the remove button?
And does this issue appear only with un-banning users which were banned by username, banned by ip, or both?

Thanks
Skills: SFS Pro, SFS2X, AS2.0/AS3.0, Java, HTML5/CSS3/JS, C#
Portfolio: https://rjgtav.wordpress.com/
SFS Tutorials: http://sfs-tutor.blogspot.com/ - Discontinued. Some examples may be bugged.
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zachofthegolden1
Posts: 89
Joined: 05 Sep 2011, 19:31

Re: Question about the admin tool ban and unbanning

Postby zachofthegolden1 » 05 Feb 2013, 06:10

It bans fine the admin tool works fine but when i unban using the admin tool it removes as if the user is unbanned then if i go back on the banned users tab the user is back there again.
-ZG1
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rjgtav
Posts: 2813
Joined: 19 Apr 2009, 11:31
Location: Lisbon, Portugal

Re: Question about the admin tool ban and unbanning

Postby rjgtav » 06 Feb 2013, 16:05

Yes, that's what I've tested on the previous post.
But please answer to the following questions otherwise it is very difficult to help:

Are there any errors on the logs when you click the remove button?
And does this issue appear only with un-banning users which were banned by username, banned by ip, or both?

Thanks
Skills: SFS Pro, SFS2X, AS2.0/AS3.0, Java, HTML5/CSS3/JS, C#
Portfolio: https://rjgtav.wordpress.com/
SFS Tutorials: http://sfs-tutor.blogspot.com/ - Discontinued. Some examples may be bugged.
User avatar
zachofthegolden1
Posts: 89
Joined: 05 Sep 2011, 19:31

Re: Question about the admin tool ban and unbanning

Postby zachofthegolden1 » 07 Feb 2013, 11:34

rjgtav wrote:Yes, that's what I've tested on the previous post.
But please answer to the following questions otherwise it is very difficult to help:

Are there any errors on the logs when you click the remove button?
And does this issue appear only with un-banning users which were banned by username, banned by ip, or both?

Thanks



No errors in the logs

its with both
-ZG1
User avatar
rjgtav
Posts: 2813
Joined: 19 Apr 2009, 11:31
Location: Lisbon, Portugal

Re: Question about the admin tool ban and unbanning

Postby rjgtav » 09 Feb 2013, 01:20

Hmm that's strange.
Just for the sake of testing, can you try logging in through one of the examples, ban that user and then unban him again from the AdminTool and check if that error also happens?

Thanks
Skills: SFS Pro, SFS2X, AS2.0/AS3.0, Java, HTML5/CSS3/JS, C#
Portfolio: https://rjgtav.wordpress.com/
SFS Tutorials: http://sfs-tutor.blogspot.com/ - Discontinued. Some examples may be bugged.

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